
A dental emergency can bring your day to a stop. Whether you wake up with severe tooth pain, crack a tooth while eating, or notice swelling that wasn't there yesterday, you may not know how serious the problem is or what you're supposed to do next.
At Genuine Smiles, Dr. Gan and our team provide urgent dental care in Everett, WA, for people dealing with unexpected pain, injury, or dental problems that need prompt attention. We understand that reaching out during an emergency can feel stressful, especially if you're unsure whether your situation is serious enough to warrant a visit.
You don't need to figure that out on your own. When you contact our office, we'll ask about what's happening and help you determine the next step. New to Genuine Smiles? That's okay. You don't need to be an established patient to contact us about an urgent dental concern.
If you're experiencing a dental emergency now, call or text our team at (425) 367-0303.
Not every dental problem requires immediate treatment, but some symptoms should be evaluated promptly. Severe pain, significant swelling, dental injuries, and signs of infection are examples of concerns that shouldn't be ignored.
At Genuine Smiles, we commonly help with urgent concerns such as:
If you're experiencing something that doesn't appear on this list but feels unusual or concerning, we're still happy to talk with you about it.
Some dental problems can wait for a routine appointment. Others deserve attention sooner.
Contact our office if you're experiencing:
If swelling is affecting your ability to breathe or swallow, seek emergency medical care immediately rather than waiting for a dental appointment.
And if you're simply unsure? Call us. Describing your symptoms to the team can help determine how quickly you should be evaluated.
What you do before your appointment depends on the type of emergency you're experiencing. In general, try to protect the area and avoid making the injury worse.
For a knocked-out permanent tooth, handle it by the crown rather than the root and keep it moist. If possible, place it in milk or another appropriate tooth-preservation solution while you make your way to the dentist.
For a broken tooth, save any pieces you can find and avoid chewing on that side of your mouth.
If something is stuck between your teeth, gently try to remove it with dental floss. Avoid using sharp objects, which can injure your gums or damage the tooth.
For swelling or discomfort, follow the guidance provided by your dental team. Don't place aspirin directly against your tooth or gums, as this can irritate the tissue.
Most importantly, don't try to diagnose the problem yourself. The sooner we can evaluate what's happening, the sooner you can understand your options.

An urgent dental appointment doesn't have to feel chaotic. Our goal is to understand what's happening, address your immediate concern, and explain what comes next.
When you contact Genuine Smiles, we'll first ask about your symptoms and what happened. This helps us understand the urgency and prepare for your visit.
Once you're here, we'll examine the affected area and may use dental imaging when needed to better understand what's happening beneath the surface.
Before treatment, we'll explain our findings and discuss the available options with you. Depending on the problem, treatment may focus on relieving pain, protecting a damaged tooth, addressing an infection, repairing a restoration, or stabilizing an injury.
Some emergencies can be addressed during the initial visit, while others may require additional treatment. Either way, we'll explain what we've found and what we recommend so you aren't left wondering what happens next.
We understand that when you're in pain, you want to be seen as soon as possible. Our team works to accommodate urgent dental concerns based on availability and the nature of the problem.
When you call, tell us what's happening and how long you've been experiencing symptoms. We'll help determine the appropriate next step and let you know what appointment options are available.
If you're already a Genuine Smiles patient, we'll have your dental history available. If you're new to the practice, that's okay too. You can still reach out about an urgent concern.
If a dental problem occurs outside regular office hours, call the office and follow the instructions provided by the voicemail.
If you are experiencing severe facial swelling that is affecting your breathing or swallowing, uncontrolled bleeding, or another potentially life-threatening problem, seek emergency medical attention immediately.
For other urgent dental concerns, contacting our office as soon as possible can help you understand how to proceed.
You don't have to be an established patient at Genuine Smiles to reach out about a dental emergency.
We know an urgent dental problem can be especially stressful when you're looking for a dentist for the first time. Our team will help you understand what information we need and what to expect from the visit.
If you've recently moved to Everett, haven't had a regular dentist, or simply need help with an unexpected dental problem, you're welcome to contact Genuine Smiles.
Once the immediate concern has been addressed, we can also talk with you about ongoing dental care if you'd like to establish a regular home for your oral health.
The cost of emergency dental care depends on what's causing the problem and what treatment is needed. An emergency exam, for example, may involve different services than repairing a broken tooth or treating an infection.
If you have dental insurance, our team can help you understand your benefits and what your plan may cover. Coverage varies between plans, so we'll review the information available to us rather than making assumptions about your out-of-pocket costs.
If you have questions about payment or your insurance before coming in, let us know when you call. You can also review our payment options.
Our priority is helping you understand both your dental care and the financial considerations before moving forward whenever circumstances allow.

When something hurts, you want more than a quick appointment. You want to know that someone is listening and that you'll understand what happens next.
At Genuine Smiles, Dr. Gan and our team focus on clear communication and comfortable care throughout your visit. We'll take the time to evaluate the problem, explain our findings, and discuss your treatment options with you.
Our approach includes:
You can learn more about the practice and our approach to care on our patient information page.
No. New patients are welcome to contact Genuine Smiles about urgent dental concerns. We'll ask about your symptoms and help you determine the appropriate next step.
Handle the tooth by the crown rather than the root and keep it moist. If possible, place it in milk or an appropriate tooth-preservation solution and contact a dentist as soon as possible.
It can be. Severe, persistent, or worsening tooth pain may be associated with decay, infection, a fracture, or another underlying problem. If your pain is interfering with daily activities, contact our office so we can help determine how quickly you should be seen.
Swelling can indicate an infection and should be evaluated promptly. If swelling is spreading or affecting your ability to breathe or swallow, seek emergency medical care immediately.
Keep the restoration if you can and contact our office. Avoid chewing on the affected side until the tooth has been evaluated, particularly if it is sensitive or painful.
It's best to have a cracked tooth evaluated rather than waiting for a routine cleaning. Some cracks are minor, while others can worsen or expose the inner structures of the tooth.
That depends on what's causing the emergency. Some problems can be treated during the initial visit, while others require follow-up care. We'll explain the recommended treatment and what you'll need to do next.
You don't have to know exactly what's wrong before you call. If something hurts, broke, became swollen, or simply feels wrong, our team can help you figure out what to do next.
Dr. Gan and the Genuine Smiles team are here to provide thoughtful, comfortable emergency dental care and help you get back to feeling like yourself.
Call (425) 367-0303 or contact Genuine Smiles online to discuss your dental emergency.
Genuine Smiles is located at 12902 Bothell Everett Highway, Everett, WA 98208, and we're currently welcoming new patients.
Getting started is easy! Call or text 425-367-0303 or request an appointment online and our team will personally follow up to help you schedule your first visit.